Facial FAQ's 

We are pretty partial to the facials we give at skinkind facial retreat. In fact, we believe they are the best facial in Boston. Most spas either compromise on the massage/ relaxation portion of the facial OR they don't provide outstanding skincare results. We feel that our Boston Facial spa does a great job at BOTH.

If we had to pick our Best Facial in Boston, we'd choose the Let the Expert Decide - TRIO facial. It is a customized facial for what you need and your Aesthetician will be able to use all the tools they can to reveal your glowing skin.

We are located at 274 Newbury St, Boston, MA 02116

We are 1/2 block from the Prudential Center / Hynes Convention Center.

We are about 3 blocks from the Sheraton Boston and Hilton Back Bay as well as the Boston Marriott Copley Place.

Newbury st Boston Spa

We love how we run our spa in Boston. It's definitely a vibe! Skinkind Facial Retreat offers a facial experience like no other spa in Boston. Our unique atmosphere and approach to skincare creates something truly special that's worth the trip to Back Bay.

Our facial spa is conveniently located at 274 Newbury Street, Boston, MA 02116, putting you right in the heart of one of Boston's most vibrant neighborhoods. We're just half a block from the Prudential Center and Mandarin Oriental Hotel, and only one block from both the Sheraton Hotel and Hilton Hotel Back Bay.

The combination of our prime Newbury Street location, exceptional treatments, and distinctive spa atmosphere makes for an experience that stands out in Boston's competitive spa scene.

Come see what makes us different, we think you'll agree that the journey to Back Bay is absolutely worth it!

https://www.skinkind.com/about

As the spa owner, I'm incredibly selective about the product lines we carry. I research each line extensively and will only offer products that I truly believe in, have personally used, and know are effective. I carefully curate specific products from certain lines based on clinical evidence and my own testing. Not everything from every brand makes the cut.

I was honestly tired of the overwhelming number of skincare products on the market and the constant marketing pitches from every angle. When you come to Skinkind, you can trust that we only recommend products with proven effectiveness, not whatever has the biggest marketing budget.

Our carefully selected product lines include:

• La Seule - Our own organic line formulated with botanicals and active ingredients

• PCA Skin - Medical-grade formulations with clinical backing

• Revision Skincare - Professional-strength, medically proven products

• Select items from Sorella Apothecary - Carefully chosen products that meet our standards

• Face Reality - Specialized acne-fighting products with proven results

We also strive to carry effective products for every budget, because great skincare shouldn't be limited to one price point. When you shop with us, you're getting products that have passed our rigorous testing and approval process, not just what's trending or heavily marketed.

Your skin deserves products that actually work, and that's exactly what we provide.

You may book online or call the spa at 857-331-8400. We do require a credit card on file to hold your appointment, as well as you phone number and email.

We completely understand that schedules change and life happens. For cancellations or appointment changes with more than 24 hours notice, simply use our convenient appointment link or call/text us directly at 857-331-8400, we're always happy to help you find a time that works better.

Our 24-hour cancellation policy exists to protect our dedicated Aestheticians and ensure they can maintain their livelihood. When appointments are cancelled with less than 24 hours notice, it becomes difficult for us to fill that time slot, which directly impacts our team members who depend on their scheduled appointments.

We deeply value our client relationships and simply ask for the same consideration for our hardworking staff. A 24-hour notice allows us the opportunity to offer that appointment time to other clients who are waiting to book their treatments.

Cancellations within 24 hours will incur a 100% service fee.

We appreciate your understanding and cooperation in helping us maintain a fair and sustainable practice that supports both our clients and our team.

When you leave your facial, your skin will be absolutely glowing—so why not show it off and let your skin breathe? We recommend avoiding makeup for the rest of the day to allow your freshly treated skin to fully absorb all the beneficial products and healing nutrients from your treatment.

Your skin has just received intensive care and professional-grade serums, so giving it time to breathe and heal without the barrier of makeup will maximize your results. Plus, your natural radiance will be so beautiful that you won't need any coverage!

If you absolutely must wear makeup, wait at least 4-6 hours after your treatment and use only clean, non-comedogenic products. However, most clients find they love going makeup-free after their facial because their skin looks so naturally radiant and healthy.

Pro tip: Schedule your facial for the evening or on a day when you can enjoy your gorgeous, glowing skin au naturel!

Not sure what facial to book? We've made it easy by offering our "Let the Expert Decide" options! We offer three categories: Solo, Duo, and Trio, each with increasing levels of customization and treatment intensity.

Solo Facial: Includes one targeted "elevation" treatment perfect for maintaining healthy skin or addressing a specific concern.

Duo Facial: Choose either one advanced elevation from our Duo category (like dermaplaning) OR mix and match two elevations from the Solo category for enhanced results.

Trio Facial: Our most comprehensive option. Select one of our most advanced elevations (such as microcurrent), OR create your own combination with three Solo elevations, OR combine one Duo elevation with one Solo elevation.

Have something specific in mind? Simply book any "Let the Expert Decide" service and let your Aesthetician know your preferences when you arrive, or leave a note when booking online. We're experts at creating the perfect treatment plan for your skin goals.

Safety Note: Some elevations can't be combined (like dermaplaning with microdermabrasion) to prevent over-exfoliation, but don't worry, your Aesthetician will guide you to the best combination for optimal results without irritation.

You can explore all our facial elevations and their benefits at https://www.skinkind.com/facials

We recommend wearing loose-fitting, comfortable clothing to your appointment. This allows your Aesthetician easy access to your shoulders and arms for our signature world-class massage that extends beyond just your face to include your neck, décolleté, and arms.

If you prefer more coverage or are coming from work, we do provide a comfortable wrap for you to change into. Just plan to arrive 5-10 minutes early so you have time to change without cutting into your treatment time.

Timing Note: Our facial services begin promptly at the top of the hour and conclude at the 50-minute mark, so arriving a few minutes early ensures you get the full benefit of your scheduled treatment time.

Pro Tip: Think comfort over fashion for your appointment. You'll want to feel completely relaxed during your 50-minute escape from the world!

We use our own expertly crafted skincare product line called La Seule, featuring powerful ingredients that are organic, vegan, and never tested on animals. La Seule products contain no "fillers" and are formulated with highly active ingredients in therapeutic concentrations. When you purchase a serum from us, you can see the potency by reading the ingredient list, the higher an active ingredient appears on the list, the more concentrated it is in the formula.

In addition to La Seule, we incorporate carefully researched medical-grade lines including PCA Skin, known for their clinically proven formulations and professional-strength treatments. For clients experiencing acne or persistent breakouts, we use Face Reality, the industry leader in acne treatment products with a proven track record of clearing problem skin.

Our multi-line approach ensures that every client receives the most effective products for their specific skin type and concerns. Whether you need gentle daily care, intensive anti-aging treatment, or targeted acne solutions, we have the right professional-grade products to support your skin goals.

Why we choose these lines: Each product line we use has been extensively researched and personally tested by our spa owner, who will only bring in products that she has used and genuinely believes in. We believe in using only the highest quality formulations that deliver visible improvements for our clients—if it's not good enough for our own skin, it's not good enough for yours.

Yes, you can absolutely wear makeup to your facial appointment! Cleansing is a very important part of our facial services, and we perform a thorough double cleanse in all our facials to completely remove your makeup and prepare your skin for treatment.

Special note about mascara: Please let your Aesthetician know if you'd prefer to keep your mascara on during your treatment, especially if you're planning to shop or explore Newbury Street after your service.

Our double cleansing process ensures your skin is perfectly clean and ready to receive maximum benefits from your chosen treatments, so don't worry about arriving with a full face of makeup, we've got you covered!

Glowing skin! Most clients leave our spa with an immediate radiance and smoothness that's instantly noticeable. Your skin will feel deeply hydrated, refreshed, and revitalized from our comprehensive treatment and world-class massage.

For most of our facial treatments, you can expect to see and feel improvements right away, with your skin looking brighter, feeling softer, and appearing more balanced. The relaxation benefits are immediate too, many clients tell us they feel completely renewed and stress-free.

If you choose a more intensive treatment such as a chemical peel or microneedling, your skin expert will thoroughly discuss the specific results you can expect, including any temporary effects and the timeline for seeing your optimal results.

Bottom line: You'll walk out looking and feeling better than when you walked in!

Absolutely! Moms-to-be deserve extra pampering and self-care—pregnancy brings enough challenges, so let us provide you with some well-deserved relaxation and skin care.

Simply let your Aesthetician know that you're expecting when you arrive, and we'll customize your treatment to ensure both you and your baby's safety while still giving you an amazing facial experience. We'll select pregnancy-safe products and treatments that address common pregnancy skin concerns like sensitivity and hormonal changes.

Absolutely! Skin is skin, it doesn't have a gender. Everyone deserves healthy, well-cared-for skin regardless of how they identify.

More and more people of all genders are embracing self-care practices like facials, massage services, and professional skincare. Taking care of your skin is simply good health and wellness, not a gender-specific activity.

Healthy skin looks and feels better than dry, neglected skin, period. Come on in and we'll get you set up with the right facial treatments and products, plus our monthly membership program that makes regular skincare accessible for everyone.

Your skin will thank you for it!

For the best results, monthly facials are ideal. Coming in monthly allows us to address skin concerns, promote healthy cell turnover, and help you maintain a radiant complexion.

Our skin experts can create a personalized plan during your visit to ensure you're on the best regimen for your unique skin needs.

Our monthly membership program makes regular facials affordable and accessible. Your skin deserves consistent care and attention, so you should be kind to it! A facial membership is a wonderful way to show your skin the love it deserves.

Absolutely! You can completely customize your facial journey at Skinkind. You can tell your Aesthetician exactly which elevations you'd like in your service, or you can let us make expert recommendations based on your skin's needs.

Want more extractions? Less extractions? Prefer deeper massage pressure or a lighter touch? Not a fan of steam? Whatever your preferences, we want to know! Every detail matters to us because our goal is for you to walk away feeling like you've just had the best facial of your life.

Your comfort and satisfaction are our top priorities, so please don't hesitate to communicate any preferences, concerns, or special requests during your consultation. This is your time to relax and rejuvenate exactly the way you want.

Yes, we always perform a thorough double cleanse in our facials as part of our comprehensive treatment protocol. This essential step ensures your skin is perfectly clean and prepared to receive maximum benefits from your chosen elevations and products.

The only exception would be if a client arrives significantly late (15+ minutes), in which case we may need to modify the service to ensure we end on time and don't inconvenience our next scheduled client. However, we always strive to maintain the quality of your treatment even with time adjustments.

For the best experience and to receive our complete double cleansing protocol, we recommend arriving on time or a few minutes early for your appointment.

https://www.skinkind.com/double-cleanse-secrets

Dermaplaning is a professional exfoliation technique performed by our trained Aestheticians using a sterile surgical scalpel to gently remove the top layer of dead skin cells and vellus hair (peach fuzz) from your face.

This precise treatment instantly promotes smoother skin texture, enhances the effectiveness of your skincare products, and creates a radiant, glowing complexion. Dermaplaning is known for providing immediate, visible results with zero downtime, making it suitable for most skin types, including sensitive skin.

It's a popular choice for anyone seeking instantly rejuvenated skin, especially before special events or when you want your makeup to apply flawlessly. Many clients say their skin has never felt so smooth after their first dermaplaning treatment!

Bonus: Contrary to popular myth, the hair does not grow back thicker or darker, it returns exactly as it was before.

Who cannot have dermaplaning?

The only skin conditions that prevent us from doing dermaplaning are:

• Skin cancer

• Active cold sores

• Uncontrolled diabetes

• Dermatitis

• Open skin lesions (including herpes)

• Raised warts

• Currently using Accutane (or in the past 6 months)

• Inflamed acne*

• 
  

*If you have inflamed acne isolated to a certain area of your face, we could possibly dermaplane the areas without acne lesions...talk with your Aesthetician about the best skin treatment.

The only skin conditions that prevent us from doing dermaplaning are:

• Skin cancer

• Active cold sores

• Uncontrolled diabetes

• Dermatitis

• Open skin lesions (including herpes)

• Raised warts

• Currently using Accutane (or in the past 6 months)

• Inflamed acne*

• 
  

*If you have inflamed acne isolated to a certain area of your face, we could possibly dermaplane the areas without acne lesions...talk with your Aesthetician about the best skin treatment.